We work directly with executive teams to shape a clear, actionable BI strategy.
✔ Align BI priorities with your organisational strategy and performance goals
✔ Build a practical roadmap for your BI function, covering people, processes, and technology
✔ Identify gaps and quick wins to build momentum
We help you develop a clear, outcome-focused KPI framework.
✔ Focus on what truly drives performance
✔ Align metrics across Board, executive and operational levels
✔ Reduce duplication and conflicting measures
We work with leadership teams to streamline Board packs and executive dashboards.
✔ Refocus leadership attention on the critical few metrics that matter
✔ Simplify reporting suites and remove redundant reports
✔ Improve confidence in your data and insights
We help shape your BI and insights function into a high-performing partner to the business.
✔ Clarify team roles, skills, and accountabilities
✔ Define the right balance of self-service and central reporting
✔ Improve ways of working across your BI, IT, and business teamsLead engagement with execs and end-users to align BI with real-world decisions.
We help BI and Insights functions evolve into trusted, business-aligned partners—not just report producers.
✔ Support BI leaders with functional leadership challenges: team vision, role clarity, and stakeholder management
✔ Provide coaching and advisory support on running BI as a business-critical function
✔ Hands-on mentoring for BI leads and senior analysts to build leadership capability, not just technical delivery
✔ Develop team structure, career paths and role clarity across Power BI, QlikView, data analysis and reporting
✔ Build team confidence and clarity of purpose
✔ Improve how your BI team engages with stakeholders and contributes to leadership decision-making
Led the integration and redevelopment of Business Intelligence and Data Warehouse functions during the merger of Chelsea and Westminster and West Middlesex Hospitals.
Developed and implemented a cross-regional dashboard covering finance, quality, clinical, and HR metrics across Surrey, West London and the Midlands — aligning stakeholders around shared KPIs.
Designed and delivered a regional BI solution across 14 organisations, negotiating data requirements and integrating disparate systems into a cohesive reporting platform.
Created a new custodial service performance BI system for the MoJ, developed in collaboration with the Prisons Minister, Director General and Prison Governors, supporting national performance oversight.
Established and led the PMO for the £3.6bn acquisition of Abbey Life by Resolution Plc. Negotiated and managed the Transitional Services Agreement between buyer and seller.
Delivered a real-time emergency capacity management solution across key health and social care services, enhancing system-wide visibility and response coordination.
Contact Robert@rgasolutions.co.uk to explore how we can improve your BI capability.
Client: NHS Acute Trusts – Chelsea & Westminster and West Middlesex
Role: Strategic BI Lead
Sector: Healthcare
Duration: 2 years
Engagement: BI Integration Executive Consultant
Challenge:
Two merging acute hospital Trusts had legacy BI teams, duplicate reporting processes, and incompatible data systems. There was no unified reporting framework, which created confusion at board level.
Solution:
Led the strategic design and implementation of a single integrated BI operating model. Unified data definitions and reporting standards, consolidated teams, and established a single source of truth for executive reporting. Introduced robust data governance and stakeholder engagement processes across both legacy organisations.
Impact:
✔ Delivered a unified executive dashboard suite within 12 weeks
✔ Reduced duplication of reports by 60%
✔ Enhanced confidence in board-level decision-making with consistent KPIs
Client: Surrey & Borders Partnership NHS FT
Sector: Healthcare
Role: Head of BI / Strategic BI Lead
Duration: 3 years
Challenge:
The executive team lacked a clear view of organisational performance. Reporting was fragmented, reactive, and too operational for strategic decision-making.
Solution:
Led the design and delivery of a new suite of board-level dashboards, aligned to Trust priorities. Established a KPI framework, introduced Power BI governance, and drove culture change around data use at executive level.
Impact:
✔ Increased board confidence in reporting
✔ Improved alignment between data and strategy
✔ Embedded consistent KPI use across directorates
Client: NHS Digital & Local Government
Sector: Health & Social Care
Role: Regional BI Transformation Lead
Duration: 18 months
Challenge:
Leaders lacked timely, joined-up data on emergency care demand and capacity across the system — delaying action.
Solution:
Led development and rollout of a web-based real time reporting tool integrating hospital, ambulance, community, and social care data. Co-designed dashboards with stakeholders and built consensus on shared metrics.
Impact:
✔ First regional view of real-time urgent care pressure
✔ Improved capacity management and escalation planning
✔ Trusted by Gold command during high-pressure periods
Client: ICS / Alliance of 13 NHS Providers
Sector: Healthcare
Role: Strategic BI Consultant (via RGA Solutions)
Duration: 16 months
Challenge:
Established a new Alliance for the delivery of services by 13 organisations. Disparate KPIs, digital maturity, inconsistent reporting logic, and competing governance frameworks made it difficult for alliance-wide leadership to make unified decisions.
Solution:
Robert led the development of a regional KPI framework, consulted with all 13 organisations, and facilitated agreement on shared performance definitions. Oversaw alignment of Power BI reporting and advised Trust-level BI leads on governance and delivery.
Impact:
✔ KPI alignment enabled cross-trust comparisons
✔ Regional executive team received unified dashboards
✔ Reduced duplication and improved insight trustworthiness